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Refund Policy

Refund Policy

Thanks for purchasing our products at KawaiiKostumes.com operated by Latreia Enterprises LLC.

KawaiiKostumes.com will offer store credit only for all non-sale products returned within 30 calendar days of your purchase. The product must be sent with our product return form, with the product in the same condition that you receive it (including tags, if any) and undamaged in any way.

After receipt of your non-sale item(s) along with the product return form, our team will inspect and determine whether the returned product is still eligible for resell, and process your store credit accordingly. The store credit voucher code will then be sent to you via email. Some credit for the cost of shipping will also be added to the voucher in the amount not exceeding $6.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed from your date of purchase, you will not be eligible for store credit.

Items listed in the KrazyKlearance Sale category are not eligible for return or store credit. All sales are final in the KrazyKlearance Sale category.

If anything is unclear or you have more questions feel free to contact us.