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Refund Policy

Refund Policy

Thanks for purchasing our products at KawaiiKostumes.com, a division of Latreia Enterprises LLC.

KawaiiKostumes.com will offer store credit only for all non-sale products returned within 21 calendar days of purchase. The product must be sent with our product return form, with the product in the same condition in which it was received (including tags, if any) and damage-free.

After receipt of non-sale item(s) along with the product return form, our team will inspect and determine whether the returned product is still eligible for resale, and then process store credit accordingly. The store credit voucher code will then be sent via email. Some credit for the cost of shipping will also be added to the voucher in the amount not exceeding $6.

If the product is damaged in any way, or the return was initiated after 21 calendar days have passed from date of purchase, the item will not be eligible for store credit.

Items listed in the KrazyKlearance Sale category are not eligible for return or store credit. All sales are final in the KrazyKlearance Sale category.

If anything is unclear or you have more questions feel free to contact us.